Store FAQ
How do I place an order?
Browse our online store, add items to your cart, and proceed to checkout. You’ll need to provide your shipping and payment information.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.
How much does shipping cost?
- Flat rate shipping is £2.99 for all orders.
- For smaller items like coasters and cards, shipping is £1.49.
- Free shipping on orders over £40.
How long will it take to receive my order?
Most orders ship within 1-3 business days. Delivery times vary depending on your location. You’ll receive a tracking number once your order ships.
Can I track my order?
Yes, you’ll receive a tracking number via email once your order ships. You can use this to track your package’s progress.
Returns & Exchanges
What is your return policy?
We offer a 30-day return policy on unworn and unwashed items with original tags attached.
How do I initiate a return?
Contact our customer support team at pixelpopcorner.com@gmail.com to request a return authorization.
Can I exchange an item?
Yes, you can exchange an item for a different size or color, subject to availability. Contact customer support for assistance.
Products & Sizing
How do I know what size to order?
Each product page has a size chart. Please refer to it for measurements. If you’re unsure, feel free to contact us for assistance.
What if an item I want is out of stock?
We restock popular items regularly. You can sign up for notifications to be alerted when an item is back in stock.
Do you offer gift wrapping?
Yes, we offer gift wrapping for an additional fee. Select the gift wrapping option during checkout.
Personalization
Do you offer personalised or customised items?
Yes, we offer personalisation on select items. Look for the “Personalise” option on the product page.
What types of personalization are available?
Some products offer personalisation, which will be stated in the item description for the product, along with available options.
How much does personalization cost?
Personalization costs vary depending on the type and complexity. The cost will be displayed on the product page.
How long does personalization take?
Personalization typically adds a few business days to the processing time of your order.
Other
How can I contact customer support?
You can reach us by email at pixelpopcorner.com@gmail.com or by phone at 07742 096 401 during our contact hours (Monday – Saturday, 9am – 5pm).
Blog FAQ
What kind of content will I find on the blog?
Our blog covers a variety of topics related to TV, movies, games, and pop culture, including reviews, recommendations, and deep dives into cult classics. We’ll also share updates about new products and exclusive offers!
Can I contribute to the blog?
At the moment, we’re focusing on content created by our team. However, we’re always open to guest post suggestions. If you have a great idea, feel free to contact us at pixelpopcorner.com@gmail.com with your pitch.
How can I stay updated on new blog posts?
You can subscribe to our newsletter for the latest blog updates, new posts, and special announcements. We’ll send you notifications directly to your inbox.
Can I comment on blog posts?
Yes! We encourage you to share your thoughts, feedback, and opinions on our blog posts. Just scroll to the bottom of the post, and you’ll find a comment section where you can join the conversation.
Are there any specific topics you cover regularly?
Yes, we focus on retro and cult classic TV shows, movies, and games, with a particular emphasis on the 80s. We also explore new trends in pop culture and highlight some hidden gems you may have missed.